Legal
Privacy Policy
Effective Date: April 2, 2026 · Last Updated: April 2, 2026
Matby5 (“we,” “our,” or “us”) operates the website at www.matby5.com and provides digital services including custom software development, web applications, mobile apps, AI automations, and API integrations. This Privacy Policy explains what personal information we collect, how we use and protect it, and the rights you have over your data.
By using our website or submitting any form, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information.
1. Information We Collect
We collect personal information only when you voluntarily provide it through our website forms. We do not collect data through cookies, analytics trackers, or passive monitoring.
1.1 Contact Form
When you submit the Contact Form (/contact), we collect:
| Field | Required | Purpose |
|---|---|---|
| Full Name | Yes | Identify and address you |
| Email Address | Yes | Respond to your inquiry |
| Company / Business | No | Understand your organizational context |
| Service of Interest | No | Route your inquiry appropriately |
| Project Description | Yes | Understand your needs |
1.2 Booking Form
When you submit the Booking Form (/booking), we collect:
| Field | Required | Purpose |
|---|---|---|
| Full Name | Yes | Identify and address you |
| Email Address | Yes | Send booking confirmation and follow-up |
| Phone Number | No | Schedule discovery calls |
| Company / Business | No | Understand your organizational context |
| Service Needed | Yes | Prepare for the discovery call |
| Budget Range | Yes | Qualify and scope the engagement |
| Desired Timeline | No | Assess scheduling feasibility |
| Project Details | Yes | Prepare a relevant discussion |
1.3 Technical and Usage Data
We do not currently use analytics tools (such as Google Analytics, Posthog, or similar), advertising trackers, or third-party marketing pixels. We do not set non-essential cookies.
Standard server-side logs (request timestamps, IP addresses, browser type) may be generated by our hosting infrastructure (Vercel) as part of normal web server operation. These logs are not actively reviewed unless required for security or technical troubleshooting.
1.4 Client Project Data
If you become a client, we may additionally collect and process information necessary to deliver our services, including technical credentials, brand assets, API keys, and business information shared during project discovery and delivery. This data handling is governed by the individual service agreement signed between Matby5 and the client.
2. How We Use Your Information
We use the information you provide exclusively for the following purposes:
- •Responding to inquiries — we use your contact details to respond to your message or confirm your booking.
- •Sales and qualification — we use your project details, service interest, and budget to evaluate fit and prepare a proposal.
- •Communication and follow-up — scheduling discovery calls, sending proposals, and project status updates.
- •Service delivery — delivering agreed services, coordinating with our team, and managing the client relationship.
- •Business records — internal operations including accounting and legal compliance.
We do not use your information for unsolicited marketing, selling or renting to third parties, automated decision-making, or advertising targeting.
4. Data Retention
| Data Type | Retention Period |
|---|---|
| Inquiry and lead records | Up to 3 years from last contact, or until deletion is requested |
| Active client records | Duration of engagement + up to 5 years for legal/accounting compliance |
| Supabase / GHL contact records | Until you request deletion |
| Server logs (Vercel) | Per Vercel's standard retention (typically 30 days) |
After the applicable retention period, we will delete or anonymize your personal information. You may request earlier deletion at any time (see Section 6).
5. Data Security
We implement reasonable technical and organizational security measures, including:
- •Encrypted connections (HTTPS/TLS) across our website
- •Access controls limiting who within Matby5 can access your data
- •Environment variables and secrets management — no credentials stored in source code
- •Secure API authentication with all service providers
- •Regular review of access permissions for internal systems
No method of internet transmission is 100% secure. In the event of a data breach posing risk to your rights, we will notify you and relevant authorities as required by applicable law.
6. Your Rights
6.1 For All Users
- •Access — request a copy of the personal data we hold about you.
- •Correction — request that we correct inaccurate or incomplete information.
- •Deletion — request that we delete your personal information, subject to legal obligations.
- •Opt-out of communications — unsubscribe from any follow-up messages at any time by replying "unsubscribe" or contacting us directly.
6.2 EEA and UK Residents — GDPR
If you are located in the European Economic Area or UK, you additionally have the right to:
- •Restriction — request that we restrict processing of your data in certain circumstances.
- •Data portability — request your data in a structured, machine-readable format.
- •Object — object to processing based on our legitimate interests.
- •Withdraw consent — where processing is consent-based, withdraw at any time without affecting prior lawful processing.
Legal basis for processing (GDPR): We process your data based on (i) your consent when you submit a form, (ii) our legitimate interests in operating our business, and (iii) the performance of a contract when providing services. You have the right to lodge a complaint with your local supervisory authority.
6.3 California Residents — CCPA
If you are a California resident, under the CCPA you have the right to:
- •Know what personal information we collect and how it is used.
- •Request deletion of your personal information.
- •Opt out of the sale of your personal information. We do not sell personal information.
- •Non-discrimination for exercising your CCPA rights.
To exercise any of these rights, contact us at info@matby5.com.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
9. International Data Transfers
Matby5 is based in the United States. If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By submitting your information, you consent to this transfer.
For transfers from the EEA/UK, we rely on Standard Contractual Clauses or other appropriate safeguards where required.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us. We will respond within 30 days.